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en:asso:projets:isc [2018/02/04 17:53] – [Describe how you plan to address the above problem/issue with this grant funding. (up to 300 words)] barbayellowen:asso:projets:isc [2018/02/04 19:37] – [Provide details of short- and long-term impacts as well as the steps taken by your organization to ensure project’s lasting effects. Indicate if and how the organization will conduct fund raising for additional funds during the grant period and beyond to barbayellow
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 Journalists, activists, lawyers, NGO workers, bloggers in repressive countries, need to secure their online activities.  Journalists, activists, lawyers, NGO workers, bloggers in repressive countries, need to secure their online activities. 
-FIXME EXPLIQUE UTILITE VPN+FIXME dé&velopper le proble,e de sécurisation des communications et EXPLIQUE UTILITE VPN
  
 Nothing2Hide organizes trainings for these beneficiaries to help them deal with surveillance and censorship. It distributes VPN account during the trainings.  Nothing2Hide organizes trainings for these beneficiaries to help them deal with surveillance and censorship. It distributes VPN account during the trainings. 
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 //Disclaimer: we do know that when it comes to online anonymity, VPN is not as robust as a tool such as Tor. And there are many tools out there. But still, a VPN is very efficient when used to protect a connection (public wifi, rogue network for instance) or to circumvent censorship. Our aim here is not anonymity but security.// //Disclaimer: we do know that when it comes to online anonymity, VPN is not as robust as a tool such as Tor. And there are many tools out there. But still, a VPN is very efficient when used to protect a connection (public wifi, rogue network for instance) or to circumvent censorship. Our aim here is not anonymity but security.//
- 
-FIXME RACCOURCIS TON TEXTE FIXME 
  
 ==== Describe how you plan to address the above problem/issue with this grant funding. (up to 300 words) ==== ==== Describe how you plan to address the above problem/issue with this grant funding. (up to 300 words) ====
  
-This grant will allow us to organize workshops to identify the flaws in our current documentation and how we could set up an efficient credential distribution process.+During our workshops flaws in our current documentation will be identified as well as the solutions on how we could set up an efficient credential distribution process.
  
-Once we have user feedback, this grant will allow us to pay experts from Nothing2Hide to rewrite the documentation.+The documentation on VPN will be updated according to the user's feedback. 
  
-The grant will also allow us to set up a website to give a clear visibility to our service. Tis website will be the focal point to get or retrieve credentials for the VPN account.+A website to give a clear visibility to our service will be created. This website will be the focal point to get or retrieve credentials for the VPN account.
  
-Finally the grant will allow us to publish the documentation and the website in multiple languages.+The documentation and the website will be published in multiple languages.
  
 FIXME en quoi la trad de la doc et la distribution de VPN va répondre au pb énnoncé au-dessus. FIXME en quoi la trad de la doc et la distribution de VPN va répondre au pb énnoncé au-dessus.
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 ==== Describe how the resolution of this problem/issue is relevant to the ISC Project’s stakeholders as described in the “Grant Description” and “About the ISC Project” sections of the RFA. (up to 1 page) ==== ==== Describe how the resolution of this problem/issue is relevant to the ISC Project’s stakeholders as described in the “Grant Description” and “About the ISC Project” sections of the RFA. (up to 1 page) ====
  
 +FIXME documentation et cf 
 +
 +This projet anszers to this problem blablabla
 +  - Technical testing of existing 
 +tools
 +) Linguistic translation
 +of 
 +existing 
 +software interface
 +,
 +documentation
 +, or training materials
 +3.
 +Creation of product documentation
 +or training materials
 +4.
 +Customization or improvement of existing 
 +tools
 ==== Describe implementation methodology and provide step-by-step description of the tasks and specific time line for your proposed project. (up to 2 pages) ==== ==== Describe implementation methodology and provide step-by-step description of the tasks and specific time line for your proposed project. (up to 2 pages) ====
  
-=== Step #1 : Workshop - identify the needs with users ===+This project will last one year.
  
-We have already a documentation explaining what is a VPN. However it is not up to date and it doesn't explain how to install our VPN. The first step will be the organization of a UX workshop with users, journalists, NGO workers, human rights defenders, in order to identify what can be improved.+=== Step #1 : Workshop 1 to identify the needs with users ===
  
-**Workshop methodology :** during this workshop, the participants will install and setup Nothing2Hide VPN on their own, only using the current documentation. A Nothing2Hide trainer will witness the installation and observe where the user are blocked without giving any advices. Once this is done, an open discussion will start between users and trainer to debrief the installation.+FIXME ajouter un calendrier de déploiement. Exemple step 1 will last two months 
 +FIXME explain UX workshop
  
-**Attended results :** users feedback to write a clear documentation.+The documentation explaining what is a VPN has already been developed. However this documentation is not up to date and it doesn't yet explain how to install our VPN. The first step will be the organization of a UX workshop with users, journalists, NGO workers, human rights defenders, in order to identify what can be improved on this documentation. 
 + 
 +**Workshop methodology :** during this workshop, the participants will install and setup Nothing2Hide VPN on their own, using only the current documentation. A Nothing2Hide trainer will witness the installation and observe where the users are blocked without giving any advices. Once this is done, an open discussion will start between users and trainer to debrief the installation. 
 + 
 +**Attended results :** user's feedback based on hands-on workshop to complete existing documentation
  
 === Step #2 Documentation rewriting === === Step #2 Documentation rewriting ===
  
-**Attended results :** clear documentation explaining to non technical users: * What is a VPN * What it can do, which threats this tool protects against * What it can't do, which threats it is useless against * How to install it on Windows, Linux, Mac, Android and Ios * How to solve main issues+The available documentation will be updated thanks to the users feedback 
 + 
 +**Attended results :** clear documentation explaining to non technical users: * What is a VPN * What it can do, which threats this tool protects against * What it can't do, which threats it is useless against * How to install it on Windows, Linux, Mac, Android and Ios * How to solve main issues, will be made available.
  
-=== Step #3 Workshop and calls - elaboration of a credential distribution process ===+=== Step #3 Workshop 2 and calls for the elaboration of a credential distribution process ===
  
-We need to set up a process for the user to distribute securely:+Setting up a process for the user to distribute securely:
  
   * configuration file   * configuration file
   * login and password   * login and password
  
-This process will be elaborated during a workshop with some potential users of the service : independent journalists, human rights defenders, bloggers, citizen journalists. The workshop will take place in France, possibly in Paris. Alongside this workshop, since we need feedback from different users and different countries, we'll reach using Mumble or Jitsi potential users living abroad: Syrian, Tunisian, Egyptian journalists and human rights defenders.+This process will be elaborated during a workshop with some potential users of the service : independent journalists, human rights defenders, bloggers, citizen journalists. The workshop will take place in France, possibly in Paris. However, as feedback from different users in different countries is also required, Mumble or Jitsi (secure communication tools) will also be used to reach potential users living abroad : Syria, Tunisian, Egyptian journalists and human rights defenders.
  
-**Workshop methodology :** We do have some requirements for this process : any request for a VPN must be documented. The content of the request must be secured as well as the identity of the requester. If accepted, the credentials must be sent to the requester using an encrypted tool (wether it is a page onlie, a signal message, an encrypted email, etc.) In order to find an common ground between these requirements and the users abilities to use encrypted tools, this workshop as well are multiple conversations with users abroad is needed to find an accessible process for every user.+**Workshop methodology :** We do have some requirements for this process : any request for a VPN must be documented. The content of the request must be secured as well as the identity of the requester. If accepted, the credentials must be sent to the requester using an encrypted tool (whether it is a page online, a signal message, an encrypted email, etc.). In order to find a common ground between these requirements and the users abilities to use encrypted tools, this workshop as well are multiple conversations with users abroad is needed to find an accessible process for every user.
  
-**Attended results :** We do have already some ideas, however we have to confront those to real users in order to validate (or invalidate) our first thoughts.+**Attended results :** a clear process to obtain credentials is defined in collaboration with users and potential users.
  
 === Step #4 Website creation === === Step #4 Website creation ===
  
-Once the documentation is ready and the distribution process validated by the users, we'll' create a website hosting the description of the service, the documentation and the online process to request credentials. This will be done in house by Nothing2Hide tech team. It will be designed as multi language website.+Once the documentation is ready and the distribution process validated by the users, the project will allow the creation of a website hosting the description of the service, the documentation and the online process to request credentials for the VPN service. It will be designed as multi language website for international outreach.
  
-**Attended results :** A fully functional website with * a clear process to get credentials * a clear documentation to install the vpn and solve the main issues * a process to request for assistance+**Attended results :** A fully functional website with * a clear process to get credentials * a clear documentation to install the VPN and solve the main issues * a process to request for assistance
  
 === Step #5 translation === === Step #5 translation ===
  
-The whole website will be translated and published in 4 more languages : * English, * Russian, * Vietnamese * Farsi+The whole website will be translated and published in 4 more languages : * English, *Spanish, * Russian, * Vietnamese 
  
-**Attended results :** A multilingual website+**Attended results :** A multilingual website is available
  
 ==== Does your proposed project integrate well with other existing technologies? If so, please describe how. If not, please explain. (up to 300 words) ==== ==== Does your proposed project integrate well with other existing technologies? If so, please describe how. If not, please explain. (up to 300 words) ====
  
-Our project relies on OpenVPN, a free and open source software to set up a virtual private network. Open Vpn client is available for Windows, Mac OS, Linux, Android and Ios. Open VPN is a very reliable VPN tool and has been out there for several years.+Our project relies on OpenVPN, a free and open source software to set up a virtual private network. Open Vpn client is available for Windows, Mac OS, Linux, Android and Ios. Open VPN has proven to be a very reliable VPN tool for many years.
  
 Open Vpn server is quite easy to install and to maintain, this is why we chose this tool over L2tp or IPSEC  Open Vpn server is quite easy to install and to maintain, this is why we chose this tool over L2tp or IPSEC 
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 ==== Describe how the project will be managed and operated, define roles and responsibilities of proposed key staff, and attach their resumes/CVs to this application (up to 300 words). ==== ==== Describe how the project will be managed and operated, define roles and responsibilities of proposed key staff, and attach their resumes/CVs to this application (up to 300 words). ====
  
-The project will be supervised on the technical level by Jean-Marc Bourguignon and on on the editorial level by Grégoire Pouget. Reporting and money handling will be assumed by Grégoire Pouget. Gregoire Pouget and Jean-Marc will be responsible for the creation of the website and any development (Wordpress plug in) if needed. See CV attached.+The project will be implemented by Nothing2Hide team : 
 +On the technical level, the project will be supervised by Jean-Marc Bourguignon. 
 +On the editorial and administrative levels by Grégoire Pouget.  
 +Gregoire Pouget and Jean-Marc will be responsible for the workshops organization and facilitation, as well as for the creation of the website and any development needed (Wordpress plug in). See CV attached.
  
 ===== Grant Milestones ===== ===== Grant Milestones =====
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 //Periodic grant payments will be made with the grantee reaches identified milestones. Milestones should be concrete, measurable, and sequential. Please propose between 3 and 5 milestones for your requested grant. (up to 2 pages)// //Periodic grant payments will be made with the grantee reaches identified milestones. Milestones should be concrete, measurable, and sequential. Please propose between 3 and 5 milestones for your requested grant. (up to 2 pages)//
  
-==== Milestone 1: Documentation Workshop ====+==== Milestone 1: Workshop #1 ====
  
-==== Milestone 3: Setup website ====+One documentation workshop with 15 people.
  
-==== Milestone4 : Translation ====+==== Milestone 2: Documentation ==== 
  
-Once the first English version of the website is up and running, we'll publish the translations. Website must be multilingual by design. And publish on the website.+A clear documentation on what is a vpn, how and when to use one is written and validated by users. 
 + 
 +==== Milestone 3: Workshop #2 ====  
 + 
 +Workshop 2 achieved with 10 people and credential distribution process defined  
 + 
 +==== Milestone 4: Setup website ==== 
 + 
 +The documentation and the credential distribution process are accessible online. 
 + 
 +==== Milestone 4: Translation ==== 
 + 
 +The website is translated in 4 languages.
  
 ===== Project Monitoring and Evaluation ===== ===== Project Monitoring and Evaluation =====
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 The VPN server and the bandwidth, the maintenance and the assistance provided to the users is supported by our own funds. Our funds at the moment come from paid training amongst journalists and medias. The VPN server and the bandwidth, the maintenance and the assistance provided to the users is supported by our own funds. Our funds at the moment come from paid training amongst journalists and medias.
  
-  * The server cost is at the moment 400 $ a year (includes brand with and 5 public IP)+  * The server cost is at the moment 400 $ a year (includes brand with and 5 public IP) FIXME check aquilenet
   * The cost of the monitoring and maintenance of the servers is around 4 hours a month ~ 2400 $ a year   * The cost of the monitoring and maintenance of the servers is around 4 hours a month ~ 2400 $ a year
-  * The cost of the assistance to the users is hard to evaluate since it depends on the number of users asking for assistance. This is why we'd like to minimize the need of live assistance, hence this project+  * The cost of the assistance to the users is hard to evaluate since it depends on the number of users asking for assistance. This is why Nothing2Hide is looking for a way to minimize the need of live assistance. Having complete and available online information will result in less request and less need for assistance.
  
-This ISC grant will : * allow us to create a clear documentation and thus to diminish the time spent for user assistance. * The credential distribution process will allow us to distribute largely our VPN service. By doing this we expect additional users hence more brand with to pay. The ISC Grant will help us to face this upcoming cost. * The ISC Grant will also allow us to pay someone for the server maintenance.+This ISC grant will : 
 +  * allow Nothing2Hide to create a clear documentation and thus to diminish the time spent for user assistance 
 +  * The credential distribution process will allow us to distribute largely our VPN service. By doing this we expect additional users hence more bandwith to pay. The ISC Grant will help us to face this upcoming cost. 
 +  * The ISC Grant will also allow Nothing2Hide to pay someone for the server maintenance.
  
 ===== Project Sustainability and Impact ===== ===== Project Sustainability and Impact =====
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 ==== Provide details of short- and long-term impacts as well as the steps taken by your organization to ensure project’s lasting effects. Indicate if and how the organization will conduct fund raising for additional funds during the grant period and beyond to continue its work. (up to 1 page) ==== ==== Provide details of short- and long-term impacts as well as the steps taken by your organization to ensure project’s lasting effects. Indicate if and how the organization will conduct fund raising for additional funds during the grant period and beyond to continue its work. (up to 1 page) ====
  
-Writing and translating our service documentation is a one shot action. One it will be done we won't have to update it, or very rarely. The sustainability f the service will then depends on VPN server maintenance and location and on the brand with we'll be able to afford.+FIXME 
  
-The VPN service is already funded for one year. Since this service is an important part of Nothing2Hide activity and is a real added value to our trainings, we intend to keep it up and running for as long as our organization will exist. This is one of our core activity.+the benefits of this projects (update documentation accessible online, credential system and website) are long term benefices since the openvpn doest not change everyda, hence the documentation won't need updates, accesisble a un gd nombre de perosnne aussi nbien dans le pays de mise en oeuvre du projet au' a l'international.
  
-We have three options :+Dans le cadre de nos actiivtes ext a ce projet, nous serons amenes a avoir des infos nous permettant de mettre a jour le site de maniere pertinente. vu que ca rentre dans le nmandat de n2h, nous avons tout interret a ce aue la doc soit a jour
  
-  * Create a paid service for big medias who can afford to pay and distribute freely the service to those who can't afford, independent journalists and human rights defenders +The befeciaires par la facilitation de leurs activites seront les meilleurs ambassadeurs de foi vpn et des formations n2h. ca nous permettra de scale up le projet
-  * Finance by our own means (through paid trainings) +
-  * Find donors and apply for grants+
  
-Once the documentation will be rewritten and translated and once we'll have set up a website to make documented request to access our service, we expect more users on the short term, and from different countries. The automated process to request credentials and the clear documentation will also allow us to spend less time to assist users in case of problems. We are aware that nothing replace a face to face conversation or emails with real humans, but some users will be able to solve their problems with a clear redacted documentation and useful Faqs.+On the long term we expect more visibility for our organization through this service it beneficiaries This will allow us to find in an easier way grants and funders to keep the service up and running and to set up and organize more digital security trainings.
  
-On the long term we expect more visibility for our organization through this service. This will allow us to find in an easier way grants and funders to keep the service up and running and to set up and organize digital security trainings.+We intend to keep the service up and running for as long as our organization will exist. This is one of our core activity.
  
-The most attended result for us, is that more users will have access to a trusted VPN provider. +Regarding the fundraising,  
- +  * Create a paid service for big medias who can afford to pay and distribute freely the service to those who can't afford, independent journalists and human rights defenders 
-**Short terms impact:** more visibility for our free VPN service * Less user assistance +  * Find donors and apply for grants
- +
-**Long term impact:** more circumvention tools distributed * More reach: non French spoken people. +
- +
-The paid trainings will also help us +
- +
-  * The VPN documentation is only one part of our survival kit. +
-  * will be used in our trainings +
-  * are right now applying to different grants to fund those trainings in France and elsewhere +
-  * We have a mixed model : grants and service (provided by the organization) so we don't rely only on grants. This is BTW how we managed to get funds for the first year of service of the VPN +
-  * We intend and have already planned to run more trainings. As a service or in the scope of projects we have applied / are applying to+